Call Tracking & VoIP Management Solutions

Call Tracking & VoIP Management Solutions

Call Tracking & VoIP Management Solutions

Amazing Call Tracking & Managment Solutions.
Tools to help your business maximize marketing efforts, track the success of your agents and answer every call!

(855) 335-1171

(855) 335-1171

Amazing Call Tracking & Managment Solutions.
Tools to help your business maximize marketing efforts, track the success of your agents and answer every call!

Dynamic referral phone numbers

With Dynamic Referral Phone Numbers you can assign a different phone number to every search platform. For example a customer who found your website on google search will see 1 number, a customer who found your website on google Adwords will see a 2nd number, a customer who found your website on Yelp will see a 3rd number and so on and on….
By Assigning Dynamic Referral numbers to your website you can get all the information you need to decide which platform gets you the most calls and sales.

Missed call notification

Choose to get real time SMS or Email notifications every time you miss a call. Whether your line was busy, your phone didn't have reception or you simply missed the call- any time someone dials your number, you will know about it.

Call Whisper

Record an intro massage for each number. The intro message will play on the receiving end of the call. For example if you run several campaign for several geographical areas- you can assign a different number for each area, record an intro message for each number, and find out the location of your customer before you even answer the call.

Google Analytics Integration

You monitor your website on Google Analytics, You know how many people visit your website, you know the search terms they use you even know the geographical location of the people clicking your site, but you are missing one very big piece of the puzzle- which clicks converted to phone calls and sales?
By integrating your trackable phone numbers with Google Analytics, you can now get even more information to help you manage your marketing efforts and make smart and informed decisions regarding your advertising budget.

Call Recording

We offer call recording free of charge! You can choose to record some of the calls, all of them or non of them. Call recordings are available to play or download straight from your control panel.

Multiple call forwarding options

  • Choose as many as 5 different forwarding numbers for each DID.
  • Select forwarding options for business hour and after business hours.
  • Choose between a ring group (all forwarding numbers ring simultaneously) and a hunt group (each forwarding number will ring for an X amount of seconds before the next forwarding number starts ringing).

SMS and Email Alerts

Define the event that will trigger an SMS or email alert. For example you can choose to get an SMS alert every time a call lasted more than 50 seconds or every time a caller canceled a call....
You can even preset an automatic text message to be sent to the person who called you at the end of the call.

Text your customers

You can preset automatic messages and choose to send them to your customers.

  • Text your customer automatically any time you missed their call- for example you can preset a text message, saying sorry we missed your call, please call us again during business hours.
  • Text your customer as you are speaking- for example you can preset a text with your address or a discount offer and send it from your VoIP number as you are talking simply by dialing ##(x).

Multi-Level Management System

The system offers an option to login as an admin or as a user.
Login as the admin and create different users for different employees; defines which numbers and features each user gets access to.
Pull reports for each user to track their performance, you can even send automatic report to each user so they can see how they are performing.

Unlimited Users

Create as many users as you would like and define the numbers and features each user will get access to.

Blocked numbers management

Tired of spam calls? Now you can block any number you want from your control panel and even mid call by a simple click of a button.

Tag Management

Assigned each of your numbers or group of numbers with a tag name, view reports by tags and even set rules and alerts for each tag.

Incoming call schedule

Set your business hours on your control panel and choose a forwarding number for business hours in a different forwarding number for after business hours.

Easy Addition And Removal Of Numbers

Add and remove phone numbers easily & independently right from your control panel.

Custom ringtone

As your customers wait for you to answer, let them hear your business jingles, an important message or a specially chosen ringtone.

Powerful Report System

Customizable report, giving you access to all the information you need- Find out which day of the week is the strongest, which month of the year had the most calls, add notes to specific calls, set automatic report emails, find out how many unique calls you get each day, view reports by tags and so much more…

Building your Business for Success

An Authorized Maskyoo Agent